Job Id E1976644
Job Title Small Cell Platform/BSP Customer Engineer
Post Date 09/20/2019
Company Qualcomm Technologies, Inc.
Job Area Engineering - Software
Location China - Shanghai
China - Beijing
Job Overview 1. Routine handling customer ticket in Platform/BSP area, include Linux, Qualcomm DSP, OAM, TFCS, RF, etc. Analyze customer issue log. Identify Qcom small cell BSP implementation bug. Propose potential fix to engineer team and provide possible work around to customer. 2. Maintain a mini-lab. Need hands-on for customer issue reproduce. Need setup new board and equipment with our product evolving. 3. Maintain China customer engineer team build server, incl. tool-chain installment, 3rd party package installment, code build error debug, and interaction with China IT team. 4. Provide on-site support to high priority customer issue. Need travel domestic and oversea. Need work independently in customer lab, for environment rectifying, log collecting, and runtime debugging. 5. Follow established customer engineering process and procedure, contribute towards help design win and customer success. Coordinate with internal/international technology teams about issue fixes and solutions.
Minimum Qualifications Bachelor's degree in Engineering, Information Systems, Computer Science, or related field.
2+ years Software Applications Engineering, Software Development experience, or related work experience.
2+ years experience with debugging techniques.
2+ years experience with Programming Language such as C, C++, Java, Python, etc.
Preferred Qualifications LTE eNB or 5GNR gNB development experience is a great plus. Familiar with Qualcomm DSP/Hexagon is a great plus. Familiar with OAM/TFCS/RF SW development is a plus. Familiar other DSP platform is a plus. Familiar with Qualcomm products is a plus. Good understanding to Linux/BSP and embedded system SW development. Ability to work with HW engineer helping customer SW porting. Ability to analyze complex Platform/BSP SW issues. At least 3 years development or customer service work experience in Linux/BSP/Embedded system SW. Good C/C++ programming skills. Good English skill. Experience of interaction with customers. Good people skill. Attitude to help and service customer. Ability and willing for travel. Ability to work under pressure.
Education Requirements NA
You will need to   login into your profile to apply for this job.
If you are a   new user, click here to create a profile.

Return To Search Results Send this Job to a Friend
Applicants: If you need an accommodation, during the application/hiring process, you may request an accommodation by sending email to
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.
EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.