Job Id E1976645
Job Title Small Cell PHY Customer Engineer
Post Date 09/20/2019
Company Qualcomm Technologies, Inc.
Job Area Engineering - Software
Location China - Beijing
Job Overview 1. Routine handling customer ticket in PHY area, include both 5GNR and 4G/LTE. Analyze customer issue log from both UE and gNB/eNB side. Identify protocol violation in log and locate Qcom small cell PHY implementation bug. Propose potential fix to engineer team and provide possible work around to customer. 2. Maintain a mini-lab. Need hands-on for customer issue reproduce. Need setup new board and equipment with our product evolving. 3. Provide on-site support to high priority customer issue. Need travel domestic and oversea. Need work independently in customer lab, for environment rectifying, log collecting, and runtime debugging. 4. Learn and advocate Qualcomm solutions. Support China business activity, to OEMs, operators, and standard/industry organizations. 5. Follow established customer engineering process and procedure, contribute towards help design win and customer success. Coordinate with internal/international technology teams about issue fixes and solutions.
Minimum Qualifications Bachelor's degree in Engineering, Information Systems, Computer Science, or related field.
2+ years Software Applications Engineering, Software Development experience, or related work experience.
2+ years experience with debugging techniques.
2+ years experience with Programming Language such as C, C++, Java, Python, etc.
Preferred Qualifications LTE eNB or 5GNR gNB development experience is a great plus. Familiar with small cell forum L2/L1 FAPI interface is a great plus. Good understanding of 3gpp spec from L1/L2 perspective Familiar with Qualcomm QXDM or QCAT tool is a great plus. Familiar with other RAT technologies is a plus. Familiar with Qualcomm products is a plus. Interaction with Chinese operator(s) experience is a plus.
Education Requirements NA
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