Job Id E1976797
Job Title Sr bluetooth software customer engineer
Post Date 09/26/2019
Company Qualcomm Technologies, Inc.
Job Area Engineering - Software
Location China - Shenzhen
China - Beijing
Job Overview This position is a software customer engineering role. The person will support customers to integrate Qualcomm Bluetooth products into their Snapdragon based products from the design phase to the mass production. This person can learn and master new Bluetooth technology and Qualcomm software implementations very quickly. It is a challenging position requiring the candidate to have strong technical capability, solid communication skills and initiative to drive things forward. The responsibilities of this role include: Help customers to debug and/or solve software issues found on Bluetooth area. Provide trainings to customers. Work closely with worldwide development engineering team and application engineering team. Support marketing and sales team to win designs. Travels to customer site when necessary. PRINCIPAL DUTIES AND RESPONSIBILITIES: Provides timely and accurate answers to common customer inquiries. Identifies customer problems and works with manager and/or project leads to recommend solutions. Provides customer input to design engineering team regarding modifications to Qualcomm solutions. Performs root cause analyses on basic customer problems to identify underlying issue. Participates in integrating Qualcomm software to customer requirements. Assists the development team with customizing Qualcomm software to meet customer requirements. Debugs issues in customer software systems. Communicates essential technical information to be leveraged by sales and marketing teams. Participates in and represents customer perspectives in internal project meetings. Demonstrates Qualcomm products and offerings to customers as instructed by tech leads.
Minimum Qualifications Bachelor's degree in Engineering, Information Systems, Computer Science, or related field.
2+ years Software Applications Engineering, Software Development experience, or related work experience.
2+ years experience with debugging techniques.
2+ years experience with Programming Language such as C, C++, Java, Python, etc.
Preferred Qualifications Solid knowledge and experience on C/C++ programing. Familiar with Linux TCP/IP programing. Familiar with Android frameworks and application development. Familiar with multithread programing and synchronization. Strong understanding of Bluetooth protocols, profiles. English verbal and writing communications with global engineering teams. Organized, resourceful, and planful for multiple tasks. Self-motivated and working under pressure from customers. 5+ years software development, software application engineering or related experience. Experience on Bluetooth stack or SoC firmware development is a plus. Excellent troubleshooting and debugging skills is a plus. Experience on Linux device driver is a plus. Experience with ARM processors and assembly programming is a plus. Experience on Bluetooth certification is a plus. Bachelor's degree or higher in Computer Science, Communication Engineering, Electrical Engineering.
Education Requirements Required: BS, Computer Engineering, Electrical Engineering, or Computer Science, Telecommunication
Preferred: MS, Computer Engineering, Electrical Engineering, Computer Science or equivalent experience
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